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The Welfare and Elderly Persons' Protection Unit

The Welfare and Elderly Persons' Protection Unit
  • ​​​​​​​The Welfare and Elderly Persons' Protection Unit (WEPPU) has been set up following the enactment of the The Protection of Elderly Persons' Act 2005.

  • The main functions of the Welfare and Elderly Persons Protection Unit are:
    • Deal with complaints from elderly persons who are in need of assistance or protection and take such measures as may be necessary.
    • Organise public awareness and sensitization campaigns on the rights of the elderly and the need to provide them with assistance and protection.

  • Services Provided
  • Intervention in reported cases of Elder Abuse through proper mediation, negotiation, family conferencing, referrals, etc.
  • Processing of applications for admission in Charitable Institutions
  • Organising public awareness campaigns on the rights of elderly
  • Exercising general supervision and control over Residential Care Homes in line with the Residential Care Homes Act 2003 and Residential Care Homes Regulations 2005
  • Participating in birthday celebration of centenarians
  • Supervise and organize activities for the wellbeing of the elderly at Elderly Day Care Centres
  • Hotlines: 172 is operational from 9.00 am to 4.00 pm and 199 is operational on 24 hours/7days basis

    • Free Mobile App for protection of senior citizens - 'Sekirite'
  • This Mobile App has as objective to offer a prompt response to elderly persons who are victims of abuse.  It can be downloaded from Google Play, App Gallery and App Store.
  • The Mobile App comprises a "Panic Button" which should be pressed in case of emergencies.  
  • With just one click, elderly persons can alert the closest police station, and get help as quickly as possible.  It also allows the police to ocate the user easily.  
  • Officers of the Ministry will also receive distress signals from the app and will provide all required support to elderly persons.