{"id":2834,"date":"2024-08-19T02:23:49","date_gmt":"2024-08-19T02:23:49","guid":{"rendered":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/?page_id=2834"},"modified":"2025-08-08T09:06:03","modified_gmt":"2025-08-08T05:06:03","slug":"faqs","status":"publish","type":"page","link":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/?page_id=2834","title":{"rendered":"FAQs"},"content":{"rendered":"\t\t
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FAQs<\/h4>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Frequently Asked Questions<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. How to register as employer\/job contractor?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The person has to call at the Mauritius Revenue Authority to register as Employer..<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. Why can't one have the option between refund of contributions and contributory retirement pension ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Because NPF contributions are meant to provide for an income stream during retirement, while contributions to the NSF are refunded as a lump sum.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. Explain what are the NPF, NSF amounts meant for ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

NPF includes the amount contributed by both employers(6%) and employees (3%).NPF contributions are meant for payment of contributory pensions.<\/p>

NSF is Payable at the rate of 2.5% of basic wages in respect of all employees both in
the Private and Public Sector.<\/p>

An additional NSF Contributions at the rate of 1% of basic wage is Payable by employees who are insured Persons in the National Pension Scheme NSF contributions are refunded as lump sum along with accrued interest on retirement or death<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. How to know whether employers are contributing or not ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Employees may call at local Social Security Offices with his National Identity Card Number to obtain a National Pensions Account which shows all contributions standing to the Account of the employee..<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. What to do if employers have not contributed ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Employees can contact officers at regional social security offices to register a complaint or may call at the office of the Mauritius Revenue Authority<\/p>

An enquiry will be carried out into the liability of the employer and prosecution will be resorted to, if necessary<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. What will happen to the contributions if the person dies ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The surviving partner can apply for the Contributory Widows\/Widower Pension, based on the contributions of the husband\/wife. In case the contributor was unmarried, the employees share of contributions is refunded with interest to the legal heirs.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. What are the floors and ceilings for NSF contributions payable ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t
  1. Non-Domestic employees – Floors : Rs 3920 Ceiling: Rs 25475<\/li>
  2. Domestic employees – Floors: Rs 2490 Ceiling: Rs 25475<\/li><\/ol><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t
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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. What are the rates of NPF contributions for employees\/employers ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Sugar Industry<\/strong><\/p>

    Employees contributes 3%<\/p>

    Employers contributes 10.5%<\/p>

    Others<\/strong><\/p>

    Employees contributes 3%<\/p>

    Employers contributes 6%<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. Do expatriates contribute ? How ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Yes.<\/p>

    As from 01\/01\/2014 contributions are payable as from the first day of employment except for those who are working in the export manufacturing enterprises. For this category, contributions are payable after 2 years of residence in Mauritius.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. Are contributions payable for people at retirement age and above ? How ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    Contributions of all items that is NPF, NSF & LEVY are payable until the employee reaches retirement age.<\/p>

    NPF contributions are payable up to August 2020 only.<\/p>

    If an employee is employed after he has reached retirement age and is in receipt of a Contributory Retirement Pension, the employer’s share of Contributions (6% or 10.5 %) and the HRDC levy (1.5%) by the employer are Payable for a maximum period of 5 years after the Retirement age.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. Documents (original and 1 copy) to be produced for registration of :<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    (i) BASIC RETIREMENT PENSION<\/p>

    \u00b7 Birth Certificate<\/p>

    \u00b7 National Identity Card<\/p>

    \u00b7 Marriage Certificate (for married women)<\/p>

    \u00b7 Bank Account Number<\/p>

    \u00b7 Passport ( If Applicable)<\/p>

    Application should be made 3 months in advance so that payment of pension may be made in time<\/p>

    (ii) BASIC WIDOWS PENSION (Payable to widows under 60)<\/p>

    \u00b7 Birth Certificate<\/p>

    \u00b7 National Identity Card of applicant\u00a0<\/p>

    \u00b7 Marriage Certificate (for married women)<\/p>

    \u00b7 Birth and Death Certificates and NID of late partner<\/p>

    \u00b7 Bank Account Number<\/p>

    (iii) BASIC INVALIDITY PENSION ( under 60 years)<\/p>

    \u00b7 Birth Certificate<\/p>

    \u00b7 National Identity Card<\/p>

    \u00b7 Marriage Certificate (for married women)<\/p>

    \u00b7 Bank Account Number<\/p>

    \u00b7 Medical Certificate<\/p>

    \u00b7 1 passport size photo ( For Bus Pass)<\/p>

    (iv) BASIC ORPHANS PENSION (Up to the age of 15 or 20 if in full-time education)<\/p>

    \u00b7 Death Certificate of parents<\/p>

    \u00b7 Birth Certificates of orphans and parents<\/p>

    \u00b7 Proficiency Certificate (15+) if at school<\/p>

    \u00b7 Bank Account Number<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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    \n\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQ. What happens if someone gets injured at work ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

    If someone gets injured at work and he has been contributing to the CSG, he must put up a claim for industrial injury allowance at the Social Security Office nearest his residence.<\/p>

    He must produce his Birth Certificate, Identity Card, Photocopy of Medical Certificate, and bank account number (optional). The employer pays full wages for the first two weeks. As from the third week, the Ministry will pay an Industrial Injury Allowance equivalent to 100 per cent of the insurable wage of the employee, on production of a medical certificate from the treating doctor for maximum period of 36 months.\u200b<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

    FAQs Frequently Asked Questions Q. How to register as employer\/job contractor? The person has to call at the Mauritius Revenue Authority to register as Employer.. Q. Why can’t one have the option between refund of contributions and contributory retirement pension ? Because NPF contributions are meant to provide for an income stream during retirement, while […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-2834","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/index.php?rest_route=\/wp\/v2\/pages\/2834","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/index.php?rest_route=\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=2834"}],"version-history":[{"count":99,"href":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/index.php?rest_route=\/wp\/v2\/pages\/2834\/revisions"}],"predecessor-version":[{"id":4455,"href":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/index.php?rest_route=\/wp\/v2\/pages\/2834\/revisions\/4455"}],"wp:attachment":[{"href":"https:\/\/socialsecurity.govmu.org\/socialsecurity\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=2834"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}